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This is the user control file for FileCabinet that controls user preference settings. Have the user close out of all CS Professional Suite and Microsoft Office applications, and then rename or delete any of the following files or folders within FileCabinet CS' file structure: Folder Through troubleshooting, if you have narrowed down the issue as user-specific, see the items listed below that may resolve the issue of FileCabinet CS not opening. This often will be accompanied by an error which specifically references that file or another message that we have determined to be related to $.įor steps to resolve an issue caused by a corrupt $ file, see FileCabinet CS: Variant-persistent stream - invalid state (run-time) error. In rare cases, this file may get corrupted, which will potentially prevent users from opening FileCabinet to that data location. Note: If the open files will not close or if closing them does not resolve the issue, try rebooting the server and possibly all workstations on the network.Ĭ$ contains drawer information for the data location you are in or trying to open.

Find any file that in its name or path references a CS Professional Suite, then select it and close it.

In the console window, expand Shared Folders under System Tools and select Open Files.

On Windows Server 2012 - Click on the Start menu, and in the search field, type compmgmt.msc.

In the Actions pane on the right-hand side, select Manage Open Files.

In Windows Server 2008 - In the Control Panel, select Administrative Tools, then select Share and Storage Management.

In the Computer Management window, expand Shared Folders under System Tools and select Open Files.

On Windows 7 and 8 - Right-click on Computer ("This PC" on Windows 8) in the start menu or on the desktop, then select Manage.

On the machine where the data is located, access the Manage Open Files screen.

You may have to utilize task manager to make sure CS Connect Background Services are also no longer running.

Have every user on the network close out of all CS Professional Suite and Microsoft Office applications.

Occasionally an open file stuck on the server may prevent FileCabinet CS from launching, and you may receive and error message referencing this.

If you are able to determine this issue is happening network-wide (on all workstations), see the items listed below: Open files Likely possibilities include lack of permissions to the WinCSI directory or third-party interference. If you are not able to open a different CS application, it indicates that something is affecting the whole CS Professional Suite. If you are able to open a different CS application, it will narrow your troubleshooting specifically to FileCabinet CS.

If you have other CS Professional Suite applications installed, attempt to open one of the applications.